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  1. Tillys
  2. ORDERS & BILLING
  3. ORDERS & BILLING FAQ's

ORDERS & BILLING FAQ's

  • Do you have a size chart?
  • How should I care for my products?
  • I didn't receive all my items. Where are they?
  • I think my package is lost or missing. What do I do?
  • Can I edit my order?
  • Can I cancel my order?
  • How will I know when my order has been confirmed?
  • What if I place an order and the item is out of stock?
  • Can I send an order with a gift receipt?
  • What if my online order total exceeds the value of my gift card?
  • I placed an order for an In Store Pick Up. When will I be charged?
  • When will I be charged for my order?
  • Will I have to pay sales tax on my order?
  • Why was I charged more than once?
  • What forms of payment are accepted for online purchases?
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