Tillys accepts the return of merchandise with the original receipt and tags attached for up to 60 days after purchase. Full-priced merchandise meeting these requirements will be refunded back to the original method of payment. Sale merchandise meeting these requirements (excluding items ending in .97 (cents)) will be refunded for Tillys Store Credit.
Sale merchandise ending in .97 (cents) is final sale during red tag promotional clearance events. All sales are final on undergarments, swimwear, sunglasses, goggles, watches, jewelry, cosmetics, skateboards, CD's, & Blind Box's. Partial returns of multiple-item promotions (ex: Buy 1 Get 1), forfeit all promotional pricing.
Shoes must be returned in original shoe box. Damaged shoe boxes and those used as shipping boxes will not be accepted.
The original cost of shipping is nonrefundable.
Store issued gift cards (Store Credits) are non-transferable and cannot be sold.
*Holiday purchases made November through December may be returned or exchanged through January 15th of the following year.
To Return an Item please click here