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  1. Tillys
  2. ORDERS & BILLING
  3. ORDERS & BILLING FAQ's

Articles in this section

  • Do you have a size chart?
  • How should I care for my products?
  • I didn't receive all my items. Where are they?
  • I think my package is lost or missing. What do I do?
  • Can I edit my order?
  • Can I cancel my order?
  • How will I know when my order has been confirmed?
  • What if I place an order and the item is out of stock?
  • Can I send an order with a gift receipt?
  • What if my online order total exceeds the value of my gift card?
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How should I care for my products?

Every brand manufactures their products differently. To fully enjoy your new products we recommend reading the item's labels and tags and following the care instructions listed there.

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Related articles

  • Do you have a size chart?
  • Can I cancel my order?
  • What if I place an order and the item is out of stock?
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