Many of our orders will ship from multiple Tillys locations. Check to see if you have received an additional tracking number for your order; the missing item is most likely in transit to you.
If you don't have an additional tracking number, please verify that you have not recieved an email informing you one or more items are out of stock.
If you have verified that you have not received either of these emails, please contact our customer service department and we would be happy to assist you in locating your item/s.